1. Introduction
DrChineduOkafor.com (“we,” “us,” “our,” or “the Website”) is committed to protecting your privacy and personal health information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or use this Website and related services.
This policy applies to all visitors, users, patients, clients, and customers.
2. Information We Collect
We may collect the following types of information:
a. Personal Information (PII)
- Name
- Email address
- Phone number
- Mailing address
- Date of birth
b. Health Information (PHI), When Applicable
If you use medical or mental health services, we may collect:
- Medical history
- Mental health information
- Symptoms
- Medications
- Lab results
- Intake questionnaires
This information is treated as Protected Health Information (PHI) under HIPAA when HIPAA applies.
c. Non-Personal / Technical Data
- IP address
- Browser type
- Device type
- Geographic region (general)
- Website usage behavior (pages visited, time on site)
3. How We Collect Information
We collect information when you:
- Fill out contact or intake forms
- Schedule appointments
- Sign up for newsletters or programs
- Participate in telehealth visits
- Purchase services or products
- Communicate with us via email, text, or messaging systems
SMS Consent and Communications
If you consent to receive SMS from DrChineduOkafor.Com, you agree to receive appointment reminders, health updates, wellness promotions, and service-related messages from us.
Reply STOP to opt out.
Reply HELP for support.
Message and data rates may apply.
Messaging frequency may vary.
Visit https://www.drchineduokafor.com/privacy-policy to see our privacy policy
Your SMS consent and phone number will not be shared with any third parties or affiliates for marketing purposes.
4. How We Use Your Information
Your information may be used to:
- Provide medical, mental health, coaching, and wellness services
- Schedule and manage appointments
- Communicate about care, services, and updates
- Process payments
- Improve the Website experience
- Comply with legal and regulatory obligations
We do not sell or rent your personal or health information.
5. HIPAA Compliance
When applicable, we comply with the Health Insurance Portability and Accountability Act (HIPAA).
This means:
- We protect your PHI using administrative, technical, and physical safeguards.
- We only use or disclose PHI as permitted by law (such as treatment, payment, and healthcare operations).
- You have rights to access, request amendments, and receive an accounting of disclosures of your PHI.
A full Notice of Privacy Practices may be provided separately.
6. Information Sharing
We may share your information only in the following circumstances:
- With healthcare providers involved in your care
- With billing and payment processors
- With secure electronic health record and telehealth platforms
- As required by law, court order, or governmental regulations
- To prevent fraud, abuse, or imminent harm
All third-party partners are required to protect your information.
7. Data Security
We use reasonable and appropriate safeguards such as:
- Encrypted communication platforms
- Secure data storage systems
- Access controls and authentication
- Trained staff on patient privacy
Despite our efforts, no system can guarantee 100% security.
8. Cookies and Tracking Technologies
We may use:
- Cookies
- Pixels
- Analytics tools
These help us understand how visitors use our Website and improve performance. You can disable cookies through your browser settings.
9. Your Privacy Rights
You have the right to:
- Request access to your data
- Request corrections to your data
- Request restrictions on certain uses
- Request a copy of your health records (when applicable)
- Withdraw consent for communications
Requests can be submitted using the contact information below.
10. Children’s Privacy
This website is not intended for individuals under the age of 18. We do not knowingly collect information from minors without parental consent.
11. Third-Party Links
Our Website may contain links to external sites. We are not responsible for the privacy practices or content of those websites.
12. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised date.
13. Contact Information
912 Wright Street, Suite A, Arlington TX 76012
14. Acknowledgment
By using this Website, you acknowledge that you have read and understood this Privacy Policy.